Terms of Service
Last Updated: January 20, 2026
1. Agreement to Terms
By accessing and using the services of OT Ontario Masonry, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our services.
2. Services Provided
OT Ontario Masonry provides professional masonry services including but not limited to brick repair, chimney repair, tuckpointing, retaining walls, patios, stone veneer installation, and related masonry work. All services are subject to availability and scheduling.
3. Estimates and Pricing
We provide free on-site consultations and estimates. All estimates are valid for 30 days from the date of issue. Final pricing may vary if project scope changes or unforeseen conditions are discovered during work. We will inform you of any changes before proceeding with additional work.
4. Payment Terms
Payment terms will be outlined in your project contract. We typically require a deposit before work begins, with the balance due upon completion. We accept cash, check, and major credit cards. Late payments may be subject to additional fees as specified in your contract.
5. Cancellation Policy
You may cancel your project at any time before work begins with written notice. If materials have been ordered or work has commenced, you will be responsible for costs incurred up to the cancellation date. Any deposits for completed work are non-refundable.
6. Warranties and Guarantees
We stand behind our work with a warranty on workmanship. Specific warranty terms will be provided in your project contract. Material warranties are provided by the manufacturer. We are not responsible for damage caused by acts of nature, accidents, or improper maintenance after project completion.
7. Property Access and Safety
You agree to provide safe and reasonable access to the work area. We will take precautions to protect your property, but you are responsible for moving valuable or fragile items away from the work area. We maintain liability insurance, but we recommend you check with your homeowners insurance regarding coverage during construction.
8. Changes to Project Scope
Any changes to the agreed-upon project scope must be authorized in writing. Additional work will be billed separately and may affect the project timeline. We will provide you with a revised estimate before proceeding with any changes.
9. Permits and Regulations
We will obtain necessary permits for your project where required. You are responsible for ensuring any homeowners association approvals are obtained before work begins. We comply with all local building codes and regulations.
10. Limitation of Liability
Our liability is limited to the amount paid for services rendered. We are not liable for indirect, incidental, or consequential damages. This limitation applies to the fullest extent permitted by law.
11. Dispute Resolution
Any disputes arising from our services will first be addressed through good-faith negotiation. If a resolution cannot be reached, disputes will be resolved through binding arbitration in San Bernardino County, California, in accordance with California law.
12. Website Use
The content on our website is for informational purposes only. We reserve the right to modify or discontinue our website without notice. We are not responsible for any errors or omissions in website content.
13. Changes to Terms
We reserve the right to update these Terms of Service at any time. Changes will be posted on this page with an updated revision date. Your continued use of our services after changes are posted constitutes acceptance of the updated terms.
14. Contact Information
If you have questions about these Terms of Service, please contact us at:
OT Ontario Masonry
422 S Bon View Ave, Ontario, CA 91761
Phone: (909) 738-1803
Email: hello@masonryontario.com